Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Revflow platform, including our website, applications, browser extension, and related services (collectively, the "Service"), operated by RHLM Group LLC, a New Mexico limited liability company ("Company", "we", "us", or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Service. By using the Service, you represent and warrant that you meet these requirements.

3. Account Registration and Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

You must notify us immediately of any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

4. Description of Service

Revflow is a creator economy management platform that provides analytics, performance tracking, payroll management, and operational tools for talent agencies and creator managers.

The Service reads and interprets data from creator accounts that you authorize us to access. We do not own, control, or claim any rights over the underlying creator data, revenue, content, or accounts. All data remains the property of the respective account holders. Revflow provides an analytical interpretation of this data for your operational use only.

We are not responsible for the accuracy of data provided by third-party platforms. Our analytics and reports are interpretations based on the data available to us at the time of processing.

The Service may provide suggestions, recommendations, insights, and performance guidance ("Recommendations"). These Recommendations are informational only and do not constitute professional, financial, legal, or business advice. All decisions regarding your business, team management, compensation, and operations are entirely yours. You are not obligated to follow any Recommendation, and we accept no liability for outcomes resulting from actions taken or not taken based on our Recommendations.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any part of the Service or its related systems
• Interfere with or disrupt the integrity or performance of the Service
• Reverse engineer, decompile, or disassemble any aspect of the Service
• Use the Service to transmit malware, spam, or other harmful content
• Resell, sublicense, or redistribute access to the Service without our written consent
• Use automated means to access the Service except through our provided interfaces

6. Intellectual Property

The Service, including its design, code, features, documentation, and branding, is the property of RHLM Group LLC and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose during your subscription period.

Content you upload, provide, or generate through the Service ("User Content") remains your property. You grant us a limited license to process, display, and store your User Content solely to provide and improve the Service.

7. Subscription and Billing

The Service is offered on a monthly subscription basis. Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date. Payments are processed by our Merchant of Record, Paddle.com, who handles all billing, taxes, and invoicing on our behalf.

Subscription fees are billed in advance on a monthly basis. We reserve the right to change subscription pricing with 30 days' notice.

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

8. Refund and Cancellation Policy

You may request a full refund within 14 days of any payment. To request a refund, please contact our support team. Refunds will be returned to your original payment method.

After the 14-day refund window, no refunds will be issued. When you cancel your subscription, you retain access to the Service until the end of your current billing period. After that, your access to paid features will end.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure. We do not guarantee the accuracy, completeness, or reliability of any data, analytics, or reports generated by the Service. All metrics, calculations, and insights are approximate interpretations and should not be relied upon as the sole basis for financial, legal, or business decisions.

10. Third-Party Platforms

The Service integrates with third-party platforms to read and interpret data on your behalf. We are not affiliated with, endorsed by, or sponsored by any third-party platform. We do not control, operate, or take responsibility for the availability, accuracy, policies, or terms of any third-party platform.

You are solely responsible for complying with the terms of service and policies of any third-party platform you connect to the Service. We are not liable for any consequences arising from your use of third-party platforms, including but not limited to account suspension, data loss, or changes in platform policies.

The Service does not modify, interact with, or send messages on behalf of any connected account. It operates in a read-only capacity for data analysis purposes.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RHLM GROUP LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR ANTICIPATED SAVINGS.

WITHOUT LIMITATION, WE SHALL NOT BE LIABLE FOR: (A) DECISIONS MADE BASED ON DATA, ANALYTICS, OR REPORTS PROVIDED BY THE SERVICE; (B) ACTIONS TAKEN OR NOT TAKEN IN RELIANCE ON THE SERVICE; (C) LOSS OF ACCESS TO THIRD-PARTY PLATFORMS; (D) INACCURACIES IN DATA SOURCED FROM THIRD-PARTY PLATFORMS; (E) ANY EMPLOYMENT, CONTRACTOR, OR PAYMENT DISPUTES BETWEEN YOU AND YOUR TEAM MEMBERS.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE LESSER OF (I) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (II) ONE HUNDRED US DOLLARS ($100).

12. Indemnification

You agree to indemnify, defend, and hold harmless RHLM Group LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Your violation of any rights of a third party
• Any dispute between you and your employees, contractors, or talent
• Any claim by a third-party platform related to your use of their services through our Service
• Any content, data, or information you provide to or through the Service

13. Dispute Resolution

Any dispute arising from or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in the State of New Mexico, USA.

You agree to waive your right to a jury trial and to participate in a class action lawsuit or class-wide arbitration.

14. Account Termination

We reserve the right to suspend or terminate your account at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service will immediately cease.

You may request deletion of your account and associated data by contacting us at the email address below.

15. Modifications to Terms

We may modify these Terms at any time by posting the revised Terms on our website. We will provide reasonable notice of material changes (for example, via email or in-app notification). Your continued use of the Service after such changes constitutes your acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, USA, without regard to its conflict of law provisions.

17. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

18. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, epidemics, power failures, internet outages, or government actions.

19. Contact

If you have any questions about these Terms, contact us at:

RHLM Group LLC
Email: legal@revflow.team